A clear five-step process from brief to delivery, with our fee agreed in writing before any order.
The same clear process applies whether we're representing a supplier or sourcing for a buyer — with our commission or fee agreed before any order is placed.
Product category, specification, composition, quantity, target price, timescale and any compliance or quality requirements.
For a buyer, we research and approach suitable mills and factories. For a supplier, we look for suitable buyers. Either way, we tell both sides that we are acting as an agent.
We confirm in writing which party pays us, the rate, and when it is due — before any order is placed. Only one party pays us on any order. See the fees below.
We arrange samples, gather and compare quotes, and support negotiation of price, lead time and terms.
Once confirmed, we coordinate specifications, approvals and production or delivery updates between supplier and buyer until the order is complete.
One party pays us on any order, never both. The exact rate depends on the product, volume and amount of work involved, and is confirmed in writing before an order is placed.
There is no charge for an initial enquiry. Prices quoted to buyers are the supplier's own prices — we do not add a margin. Full details are in our Terms of Business.
